Shipping Policy

Fast, Reliable Delivery — With Clear Tracking

This Shipping Policy outlines how we process and ship orders, estimated delivery times, tracking, and important shipping notes.

Order Processing Time
  • Most orders are processed within 1–3 business days after payment is confirmed.
  • During high-demand periods, processing may take slightly longer.
  • If an item requires a special order, we will contact you with updated timing before proceeding.
Estimated Delivery Time

Delivery time depends on your location, the carrier, and product availability. Estimates are provided at checkout or via support. Delivery timelines are estimates and may vary due to customs, weather, carrier delays, or peak seasons.

Shipping Fees

Shipping fees are calculated at checkout (or displayed clearly before you confirm your order). In some cases, shipping fees may depend on size/weight and destination.

Tracking
  • When available, a tracking number will be shared once your order is shipped.
  • Tracking updates may take 24–48 hours to appear depending on the carrier.
Address Accuracy

Please ensure your shipping address and phone number are correct. We are not responsible for delays or losses caused by incorrect or incomplete addresses. If you need to update your address, contact us immediately after placing your order.

Customs, Duties & Taxes

Some destinations may require customs clearance and additional fees (duties/taxes). These fees are typically the customer’s responsibility unless stated otherwise.

Failed Delivery / Returned to Sender
  • If a shipment is returned due to an incorrect address or failed delivery attempts, reshipping fees may apply.
  • If you choose not to reship, we may issue a refund minus shipping/handling (if applicable).
Damaged Packages

If your package arrives damaged, please contact us within 48 hours with photos of the box and product via Contact Us.